Privacy Policy

At Khur Travel, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or otherwise communicate with us. The information we collect may include:

• Personal Information: Name, email address, postal address, phone number, date of birth, passport details (when required for booking purposes).
• Travel Preferences: Information about your travel interests, preferences, and special requirements.
• Financial Information: Credit card details and billing information (which are securely processed and not stored on our servers).
• Technical Information: IP address, browser type, device type, time zone, and other technology identifiers used to access our website.
• Usage Information: Pages visited, links clicked, and other actions taken on our website.

How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and confirming your travel bookings and arrangements.
• Customizing your experience and providing personalized content and offerings.
• Communicating with you about your bookings, inquiries, or account.
• Sending periodic emails, newsletters, or marketing communications (if you have opted in).
• Improving our website, products, and services.
• Administering promotions, surveys, or other site features.
• Analyzing usage patterns and trends to enhance user experience.

Protection of Your Information

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. These include:

• Secure Sockets Layer (SSL) encryption for all sensitive data transmission.
• Regular security assessments and updates to our systems.
• Restricted access to personal information to only authorized employees.
• Compliance with applicable data protection regulations.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except in the following circumstances:

• Service Providers: We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you (such as hotels, transportation providers, guides, and other travel service providers).
• Legal Requirements: We may disclose information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, user information may be transferred as part of the transaction.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use cookies for the following purposes:

• To remember your preferences and settings.
• To improve the functionality and performance of our website.
• To analyze how visitors use our website.
• To enable certain features and functionality of our website.
• To provide personalized content and advertisements.

Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Mongolia and choose to provide information to us, please note that we transfer the information to Mongolia and process it there.

Children's Privacy

Our website and services are not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If we discover that a child under 16 has provided us with personal information, we will promptly delete such information from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

• The right to access, update or delete your personal information.
• The right to rectification (to correct incorrect or incomplete data).
• The right to object to our processing of your personal data.
• The right to restriction (to request that we restrict the processing of your personal data).
• The right to data portability (to receive your data in a structured, commonly used format).
• The right to withdraw consent at any time.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: info@tourmongolia.com
• By phone: 976-99775008
• By mail: Room 14, Building 69 Sukhbaatar District, 14200, Ulaanbaatar, Mongolia

Last Updated: March 10, 2023